Question 1

What are the check-in and check-out times?

Accepted Answer

Check-in is from 3:00 PM, and check-out is until 12:00 noon. We're happy to arrange an early arrival or late departure subject to availability.

Question 2

Where is the lodge located and how do I get there?

Accepted Answer

Mutkaa is located in the historic At-Turaif district of Diriyah, Najd — about 45 km from King Khalid International Airport in Riyadh. We can arrange airport transfer service on request.

Question 3

What is the cancellation policy?

Accepted Answer

Cancellation is free up to 48 hours before arrival. After that, a one-night charge applies. No amount is charged at booking until it is confirmed.

Question 4

Does the booking include breakfast?

Accepted Answer

Packages vary by suite type. You can add breakfast and other services as optional extras when completing your booking.

Question 5

Is an airport transfer service available?

Accepted Answer

Yes, we offer private transfer service to and from Riyadh airport as an optional extra that can be requested during booking or before your arrival.

Question 6

Can I book for families and children?

Accepted Answer

Absolutely. Our suites suit families, and we're glad to provide additional arrangements for children on prior request.

Question 7

What payment methods are accepted?

Accepted Answer

We accept all major credit cards and Apple Pay through a secure payment gateway. All prices are shown in Saudi Riyals, inclusive of VAT.

Question 8

Are experiences and events available within the lodge?

Accepted Answer

Yes, we offer heritage experiences, wellness sessions, and guided tours in historic Diriyah. Contact us to arrange your own experience.

Frequently Asked Questions